[MLB-WIRELESS] [OT] Vista desktop can no longer connect to Internet via Netgear CGD24N cable gateway
Michael Borthwick
holden at netspace.net.au
Tue Oct 25 20:39:49 EST 2011
I hope you'll pardon the off topic post.
At a client site an on Friday a 3 year old Acer Aspire M1610 desktop
running Vista was working fine and on Monday morning was unable to
connect to the Internet.
Specifically it does not get a lease from the cable modem router
whether set to "obtain in IP address automatically" or when manually
set within the range of addresses the router allocates by default
(which is the entire 192.168.0.x subnet).
I have tried all the rubbish posted online about Vista networking such
as:
In Device Manager under Network Address for the NIC putting in its
actually MAC address as reported by ipcofig as this defaults to
000000000000 supposedly preventing the machine from ever getting a
lease (if this was true no Vista PC would have ever been successfully
connected to the Internet)...
Turned off IPv6 networking as I read this can interfere with
IPv4 ... ;-)
I have deleted and reinstalled the drivers from the Acer Australia
website for the Sis191 onboard NIC thereby created two non-functional
Ethernet devices in device manager.
I have put the PC NIC on a 10.10.0.x subnet connected to eth3 of a
MicroTik RouterBOARD 532 and put eth2 of the MicroTik on the cable
modem routers 192.168.0.x subnet and created a route between them. The
MicroTik gets a lease but the PC still cannot connect to the Internet
(it still shows up as unidentified network) although the PC can ping
the router at 192.168.0.1
I have reset the cable modem router to factory defaults in case it has
stored some kind of exception to the MAC of the PC even though I was
cloaking this behind the RouterBOARD
Whirlpool says that the Netgear CGD24N is a bjorked device especially
for a small business (there are around a dozen wired clients on a
Cisco switch) and up to half-a-dozen iOS devices at various times. It
does need to be reset a lot - however after a return to factory
defaults it is hard to believe it can be fault and all other wired and
wireless devices are OK, at least for the time being.
I've exhausted my trouble-shooting abilities - particularly on the
Windows side. Is there some other layer in the Windows OS that could
be holding it down ? I really don't know where else to look or what to
try.
At this stage I'm considering.
1. Buyng a new NIC even though the built in one seems fine from a
hardware POV to see if the "unblocks" it.
2. Reinstall Vista from the backup image on the HD.
Sorry for the long winded OT post.
Cheers,
Mike
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